We recommend that you follow these few simple steps to care for your new hat or headpiece.
IRELAND & UK
Delivery will vary depending on the collection. “DFM Ready to Wear” hats will be sent within 5-7 days unless otherwise stated and “DFM Bespoke” custom hat or headpieces will be delivered within 4-6 weeks in Ireland or the UK.
We ship using An Post registered, National and International delivery.
For shipping to Europe please add five days to these delivery times and see costings when ordering.
REST OF THE WORLD
For shipping to the U.S.A. and the Rest of the World please add two weeks. If you require your piece urgently please contact us regarding delivery times, tax and customs.
Returns are accepted on Ready to Wear pieces bought online only if we are notified within 1-2 working days of you receiving your hat or headpiece.
Custom bespoke hats or headpieces cannot be returned.
For bespoke custom orders a deposit will be taken at the time of ordering.
This is non-refundable and will be deducted from the agreed purchase price of the hat or headpiece.
The price agreed at the time of order is based on the specifications of the client at that time.
If these specifications change and additional materials, embellishment and/or work are required, the price of the hat or headpiece will increase in accordance with the added materials and time taken on the hat or headpiece.